Zero-OnePrivacy Policy

Last updated: 29.07.2024

1. Introduction

Welcome to Zero-One (we, our, or us). We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI chat solutions and related services.

2. Information We Collect

We may collect the following types of information:

2.1 Information you provide to us:

  • Account information (e.g., name, email address, phone number)
  • Business information
  • Communication preferences
  • Any other information you choose to provide

2.2 Information we collect automatically:

  • Log data (e.g., IP address, browser type, pages visited)
  • Device information
  • Usage data related to our AI chat solutions
  • Cookies and similar technologies

2.3 Information from third parties:

  • Information from business partners or service providers
  • Publicly available information

3. How We Use Your Information

We use your information for purposes including:

  • Providing and improving our AI chat solutions
  • Communicating with you
  • Marketing and advertising
  • Complying with legal obligations
  • Improving our services and AI models (anonymized where possible)

Sharing of Information

We may share your information with:

  • Service providers
  • Business partners
  • Legal authorities
  • Affiliates and subsidiaries
  • Other third parties with your consent
We do not sell your personal information to third parties.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have rights regarding your

  • Access to your information
  • Correction of your information
  • Deletion of your information
  • Restriction of processing
  • Objection to processing
  • Data portability
To exercise these rights, please contact us using the information provided in Section 10.

7. Information We Collect

We may collect the following types of information:

8. Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. International Data Transfers

As we operate from Sri Lanka, your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the Last updated date.

11. Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

12. Google OAuth Specific Information

  • We request access only to the information necessary for the functioning of our services. We use this information solely for the purpose of providing and improving our AI chat solutions. We do not share your Google account information with third parties unless required by law or with your explicit consent. You can revoke our access to your Google account at any time through your Google account settings.

13. Children’s Privacy

  • Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child, we will delete such information from our records.

14. Automated Decision-Making

  • Our AI chat solutions may involve automated decision-making processes. These are used to enhance service efficiency and customer experience. Users have the right to opt-out of automated decision-making by contacting us.

15. User Consent and Preferences

  • Users can manage their communication preferences and opt-out of marketing communications at any time. Instructions for opting out are provided in each marketing communication or by contacting us directly.

By using our services, you consent to the collection and use of information as described in this privacy policy.